Frequently Asked Questions
Below are the most common questions and our answers about the wonderful CPAP PRO II®.
How is the CPAP PRO II® system different from CPAP masks?
Invented by a severe sleep apnea patient who could not stand the traditional CPAP masks on the market, the CPAP PRO II® was designed to overcome his own personal CPAP usage problems. Unlike engineers from huge respiratory companies that design masks, but never have had to endure the torture of use, CPAP PRO II® has been used nightly by the inventor for the last 18 years, continuously being improved to maximize his own personal comfort. Without annoying straps or headgear, the CPAP PRO II® makes CPAP more tolerable by eliminating the pain, sores and claustrophobic panic feelings of conventional CPAP breathing devices and CPAP machines.
Additionally, CPAP PRO II® is much lighter weight than traditional face masks and its design minimizes skin contact so that it is far easier to forget that it is there and sleep comfortably.
What is a Boil ‘N Bite Mouthpiece?
Similar to a sports mouthpiece used by athletes, the CPAP PRO II® is customized to your exact dental configuration in just minutes right at home. Once formed the CPAP PRO II® will comfortably snap on to your upper and lower teeth and stay in place throughout sleep. Since the upper teeth always stay in perfect relationship with the nose, you can sleep in any position and all the nasal components stay in place eliminating the leaks, the skin irritation and sleepless nights!
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Mouthpiece Boil ‘N Bite step by step:
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How long will it take me to become comfortable with CPAP PRO?
Most patients report that the first night using our CPAP PRO II® is like a dream come true. They tell us they have an easier time falling asleep,sleep better and wake up completely refreshed. For other patients, it may take several nights or weeks to completely get used to CPAP PRO II®.
What do you mean by convertible mouthpiece?
The CPAP PRO II®’s lower teeth mouthpiece is detachable. In fact, this was the original design. The lower teeth mouthpiece was an added benefit for open mouth breathers, to better secure the CPAP PRO II® while still remaining maskless & strapless for a comfortable night’s sleep. If you naturally sleep with your mouth closed, you can easily remove the lower teeth mouthpiece for a lighter device.
What if I open my mouth during sleep?
No problem! The CPAP PRO II® features a double Boil ‘N Bite mouthpiece that gently holds your mouth closed all night long. It’s the perfect solution for open mouth breathers.
Do I need a prescription for CPAP PRO II®?
Yes. Simply provide basic sleep medical history information online during the order process and we will obtain the required prescription for you. It’s Fast, Secure, & Simple.
What is Whisper Quiet™?
CPAP PRO II® is engineered to minimize any annoying sounds associated with conventional masks and nasal inserts. Unique micro-foam diffusers significantly reduce sound levels as well as eliminate exhaled air blowing on to patient.
Must the CPAP hose go downward towards my chest?
With CPAP PRO II®, you can place the hose and tubes in any direction you prefer…over your head, down towards your chest… and even to the right or left side… the choice is yours to maximize your comfort!
Will CPAP PRO work with my existing CPAP, BiPAP, or PAP machine?
CPAP PRO II® works with all CPAP, BiPAP, and PAP systems. Each individual with respect to tolerating CPAP pressure is unique, and in most instances nasal pillow CPAP interfaces are recommend with pressures 13 or less. However we do have patients using CPAP PRO II® at pressures in the 18-20 range with good results! At higher prescribed CPAP pressures it would be advisable to consult with your sleep specialist.
Do I have to bite down on the mouthpiece all night long to keep it in place?
No, once you prepare your Boil ‘n Bite mouthpiece, it will comfortably snap on to your teeth and stay in place without the need to bite down on it. With just a little pressure, you can easily remove the mouthpiece from your teeth.
Should everyone use a Boil ‘n Bite mouthpiece? What about dentures?
Patients with serious dental problems should consult with their dentist before utilizing CPAP PRO II®. Since both units snaps on to the patient’s teeth, in certain cases it can be used with removable dentures if you can leave your dentures in place during sleep. Additionally, patients that are sensitive to hot foods, liquids or are emotionally concerned about this technique should not use the Boil ‘N Bite fitting procedure, but should consult with their dentist to discuss the preparation of a customized CPAP PRO II® dental mouthpiece.
How does CPAP PRO II® provide a better night’s sleep?
With severe skin irritation, annoying leakage and the need to constantly tighten straps, it is almost impossible for the patient to reach essential “REM” sleep with conventional masks. By eliminating these annoyances with CPAP PRO II®, our patients tell us they’re sleeping more comfortably and more soundly and waking up refreshed.
If you are an open mouth breather our CPAP PRO II® goes one step futher and gently holds your mouth closed without painful straps or headgear improving CPAP effectiveness.
Does CPAP PRO II® have exhalation holes?
Directly under the nasal puffs on each tube there is an exhalation hole. These holes are surrounded by a unique foam ring with millions of microscopic air holes. The exhaled air is silently diffused through these foam rings without blowing into your face.
Are the Nasal Puffs one size fits all?
Both CPAP PRO II®’s ship with standard size Nasal Puffs. The standard size Nasal Puffs will fit 99% of users, but for some, smaller or larger sized Nasal Puffs are needed. If, upon receiving your CPAP PRO II®, you find that you are in need of different sized Nasal Puffs you can contact a representative at 1-800-538-8803 or through the ‘Contact Us’ form. Please have your order number handy when contacting a representative or include the order number in the Contact Us form. Your first pair of resized Nasal Puffs are complimentary.
What is the return policy?
CPAP PRO II® units are returnable up to 30 days from purchase. However, CPAP medical equipment is personal in nature and cannot be returned once opened whether the equipment shows usage or not. Stevenson Industries, Inc will accept returns on any un-opened product within 30 days of the original ship date. Shipping charges are non-refundable and a 25% restocking fee will be assessed for each returned product.