How To Submit A Claim To Insurance For Reimbursement of your CPAPPro "No Mask" System!

To help our other patients use their insurance to their fullest benefit, we have decided to include this general information for filing an insurance claim on your own behalf for your CPAP mask.. Please Note: Medicare does not allow patients to submit claims on their own behalf. These claims must be billed from a medical equipment company with a Medicare provider number. If you are currently getting supplies through a local supplier, just request CPAP Pro through them with your next refill order. They can provide you with CPAP Pro and if they say they do not stock it, request that they order it for you. They are obligated to get you the mask that you request. If you have any questions about this process you can call us to help.

General Instructions

Contact the members services department of your insurance company directly to ensure that they allow subscribers to submit claims for medical expenses purchased out-of-pocket (such as the CPAP supplies you purchased through Stevenson Industries, Inc.).

When speaking with the representative from your insurance, ask them on what type of form they require you to submit your claim information.

Complete the form required, including the billing and qualifying information used by insurance companies to process claims.

Attach a copy of your invoice from Stevenson Industries, Inc.with appropriate HCPCS billing code(s) based on your purchase(s).

Submit the claim form and invoice to your insurance company in the method they prescribe (most require you mail; some will allow you to fax).

Wait for reimbursement. Generally, insurance companies say they can complete claims within 30 business days. Check with your company for their specific turnaround time.